Disclaimer
All information contained within this website is gathered from sources we believe to be reliable. We cannot however guarantee its accuracy and interested parties should make and rely on their own enquiries.
Privacy Policy
Professionals is committed to providing you with the best possible customer service experience. Professionals is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
At Professionals, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:
We collect personal information about individuals:
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Professionals takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Professionals reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Professionals reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Professionals welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday via the details on our CONTACT US page.
Sara Muir Real Estate. saramuirrealestate.com.au
Last updated: 17 February 2026
Sara Muir Real Estate (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website saramuirrealestate.com.au, engage our real estate services, or otherwise interact with us. By using our website or services, you consent to the practices described in this policy.
In the course of providing our real estate services, we may collect the following types of personal information that you voluntarily provide to us: your name, email address, phone number, and postal address; property details including addresses and property descriptions; financial information relevant to property transactions, such as loan pre-approval details; identification documents required for property transactions (e.g. driver’s licence, passport); tenancy application details, including employment history, rental history, references, and proof of income; property appraisal and valuation request details; and any other information you provide through our contact forms, email correspondence, or in person.
We may also collect personal information about you from third parties in the course of providing our services, including other real estate agents, property portals, financial institutions, referees listed on tenancy applications, and government agencies for property title searches and compliance purposes.
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information through cookies and similar tracking technologies.
We use the personal information we collect for the following purposes: to facilitate the sale, purchase, or lease of property on your behalf; to process and assess tenancy applications; to manage properties under our care on behalf of landlords; to conduct property appraisals and market assessments; to communicate with you about properties, appointments, inspections, and other real estate matters; to process transactions and send related documentation such as contracts, invoices, and statements; to comply with our legal obligations under real estate legislation, including the Real Estate and Business Agents Act 1978 (WA) and the Residential Tenancies Act 1987 (WA); to market properties through our website, property portals, and advertising channels; to send you marketing communications about properties and services where you have consented or where we are otherwise permitted to do so; and to improve our website and services.
When you list a property for sale or lease with Sara Muir Real Estate, certain property information (such as the address, photographs, floor plans, and property features) will be made publicly available on our website, third-party property portals (such as realestate.com.au and Domain), social media platforms, and printed marketing materials. We will discuss the scope of this advertising with you before publishing any listing.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how visitors interact with our site. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, some features of our website may not function properly without cookies.
We may use third-party analytics services, such as Google Analytics, to help us understand website usage. These services collect information in an aggregated form to help us improve our website.
We may share your personal information with the following parties where necessary to provide our services or as required by law: other parties involved in a property transaction (such as buyers, sellers, landlords, tenants, and their representatives); property portals and advertising platforms for the purpose of marketing listed properties; financial institutions, solicitors, conveyancers, and settlement agents involved in property transactions; tradespeople and contractors engaged to carry out maintenance or repairs on managed properties; government agencies and regulatory bodies, including the Department of Mines, Industry Regulation and Safety (DMIRS) and the Real Estate and Business Agents Supervisory Board; our professional advisers, including lawyers, accountants, and insurers; and third-party service providers who assist us in operating our business, such as IT providers and cloud storage services.
We do not sell your personal information to third parties for marketing purposes.
We will only collect sensitive information (such as information about your racial or ethnic origin, health, or criminal record) where it is reasonably necessary for our functions or activities, and where you have consented or where we are required or authorised to do so by law. In the context of tenancy applications, we may collect information relating to your employment and financial circumstances to assess your suitability as a tenant.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. This includes secure storage of physical records at our office at 766 Rowley Road, Oakford WA 6121, as well as appropriate electronic security measures for our digital systems. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with our legal obligations. Under real estate legislation in Western Australia, we are required to keep certain records (such as trust account records and transaction files) for specified periods. Once personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, out-of-date, incomplete, irrelevant, or misleading information. You may also request that we stop sending you marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe. In some circumstances, we may not be able to provide access or make corrections — for example, where doing so would be unlawful or would unreasonably impact the privacy of another individual.
Our website may contain links to third-party websites, including property portals, financial service providers, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as practicable.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Effective Date” above. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or wish to make a complaint about how we have handled your information, please contact us at:
Sara Muir Real Estate
Address: 766 Rowley Road, Oakford WA 6121
Phone: (08) 9397 0744
Email: admin@saramuirrealestate.com.au
Website: saramuirrealestate.com.au
We will endeavour to respond to all enquiries and complaints within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
